Frequently Asked Questions (FAQs)

1. What services does Paul Travels Shillong provide?

We offer tourist cab services, airport transfers, local sightseeing, outstation trips, hotel packages, and customized tour packages across Northeast India.

2. Which destinations do you cover?

We provide travel services throughout Meghalaya, Assam, Arunachal Pradesh, Nagaland, Manipur, Mizoram, Tripura, and Sikkim.

3. How can I book a cab?

You can book your cab by calling us, sending a WhatsApp message, emailing us, or submitting the booking form on our website.

4. Do you provide airport pickup and drop services?

Yes. We offer reliable airport pickup and drop services to and from Shillong, Guwahati Airport, and other nearby airports.

5. Are your drivers experienced?

Yes. All our drivers are licensed, experienced, polite, and familiar with the roads and tourist destinations across Northeast India.

6. What types of vehicles do you offer?

We offer a range of clean and well-maintained vehicles including:

• Toyota Innova Crysta

• Maruti Ertiga

• Swift Dzire

• Tempo Traveller

• Other vehicles on request

• Hyundai Venue

• Maruti Breeza

7. Can I customize my tour package?

Absolutely! We specialize in creating personalized travel itineraries based on your interests, budget, and travel duration.

8. Are your prices fixed?

Yes. We offer transparent and competitive pricing with no hidden charges. The final fare will be confirmed before your journey.

9. Is advance booking required?

Advance booking is recommended, especially during weekends, holidays, and the tourist season, to ensure vehicle availability.

10. What payment methods do you accept?

We accept:

• UPI

• Google Pay

• PhonePe

• Paytm

• Bank Transfer

• Cash

11. Do you provide multi-day tour packages?

Yes. We offer multi-day tours covering popular destinations across Northeast India, including accommodation and sightseeing if required.

12. Can I cancel my booking?

Yes. Bookings can be canceled according to our Cancellation & Refund Policy. Any applicable charges will depend on the cancellation time.

13. Is your service available 24/7?

Yes. Our customer support and airport transfer services are available 24 hours a day, subject to prior booking.

14. Are your vehicles sanitized and well maintained?

Yes. All our vehicles are regularly serviced, cleaned, and sanitized to ensure a safe and comfortable journey.

15. Why should I choose Paul Travels Shillong?

• ✔ Local travel experts

• ✔ Professional drivers

• ✔ Affordable pricing

• ✔ Clean & comfortable vehicles

• ✔ Customized tour packages

• ✔ Reliable airport transfers

• ✔ Trusted by travelers across Northeast India